Effective Date: 10 July 2026 · Last Updated: 10 July 2026
This website (clouthauzklcc.netlify.app) is personally owned and operated by JT, an individual real estate salesperson affiliated with IQI Realty Sdn Bhd (the "Authorised Marketing Agency") for CloutHaus KLCC (a development by TA Global Berhad). This Privacy Policy explains how personal data collected through this website is handled in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable Google Ads / Analytics policies.
1. Data Controller
The data controller for personal information submitted through this website is JT, acting as an authorised marketing representative under IQI Realty Sdn Bhd. For any data-related enquiries, contact us via WhatsApp at +60 10-306 5428.
2. What Data We Collect
- Full name and WhatsApp/phone number (required for enquiry response)
- Email address (optional, if provided)
- Property preferences: unit type, budget range, nationality, purchase purpose
- Usage data: pages visited, time on site, referral source (via cookies, subject to consent)
- Device and browser information collected automatically by Google Analytics (if consented)
3. How We Use Your Data
- To respond to your property enquiry via WhatsApp
- To provide you with relevant property information, floor plans, and pricing
- To arrange property viewings or consultations upon request
- To measure website performance and improve user experience (analytics, with consent)
- To serve relevant Google Ads to users who have previously visited this site (remarketing, with consent)
4. Legal Basis for Processing
We process your personal data on the basis of your explicit consent given when you submit the enquiry form. You may withdraw consent at any time by contacting us via WhatsApp.
5. Cookies & Tracking Technologies
This website may use the following cookies, subject to your consent:
- Google Analytics (_ga, _gid): Measures site traffic and user behaviour anonymously.
- Google Ads (conversion tracking, remarketing): Tracks ad conversions and enables remarketing audiences.
- Functional cookies: Remember your language preference (stored locally, no tracking).
You may accept or decline non-essential cookies via the cookie consent banner. Declining will not affect your ability to use this site or submit an enquiry.
6. Data Sharing & Disclosure
Your personal data will only be shared with:
- IQI Realty Sdn Bhd — for property sales administration purposes
- Google LLC — anonymised analytics and advertising data (if consented)
- TA Global Berhad — only where required to fulfil a property booking
We do not sell, rent, or trade your personal data to any third party.
7. Data Retention
Enquiry data is retained for a maximum of 24 months from the date of submission, or until you request deletion, whichever comes first. Analytics data follows Google's standard retention policies.
8. Your Rights Under PDPA
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Withdraw consent and request erasure of your data
- Object to processing of your data for direct marketing
To exercise any of these rights, contact us via WhatsApp at +60 10-306 5428.
9. Third-Party Links
This website may contain links to the official developer website and WhatsApp. We are not responsible for the privacy practices of third-party sites.
10. Google Compliance
This website uses Google Analytics and may use Google Ads conversion tracking. In compliance with Google's EU User Consent Policy and equivalent Malaysian standards, we implement Google Consent Mode v2 — no analytics or advertising data is sent to Google until you have provided explicit consent via the cookie banner.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision.
12. Governing Law
This Privacy Policy is governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.
